Shipping Policy
Shipping Location: I currently only ship within the United Kingdom. Unfortunately, I am unable to send orders internationally at this time.
Discreet Packaging: Your privacy matters! All orders are packaged discreetly with no indication of the contents or sender on the outside.
Processing Time: Please allow 2-5 business days for me to prepare and dispatch your order. Custom or personalized items may take a little longer.
Delivery Time: Once shipped, standard UK delivery usually takes 2-4 business days. You will receive tracking information as soon as your order is on its way.
Refund Policy
1. Intimate & Custom Products
All items listed – including but not limited to used toys, bathwater, custom whips, and spank tools – are intimate or made-to-order items. As such, all sales are final.
2. No Refunds or Returns
Due to the personal, hygienic, and/or custom nature of these products, I do not offer refunds, returns, or exchanges under any circumstances. Please be sure before purchasing.
3. Discreet Shipping
All items are packaged discreetly to respect your privacy. The shipping label and packaging will not reference the contents or nature of the order.
4. Processing & Delivery Time
Each item is made or prepared with care. Please allow a reasonable amount of time for creation, packaging, and shipping. You’ll be notified once your order is on its way.
5. Custom Requests
If you have a specific idea or request, feel free to contact me before purchasing. I’ll do my best to accommodate, but all custom orders must be paid for upfront and are also non-refundable.
Cancellation / Return / Exchange Policy
There are no returns or refunds for products which have been received.